March 20, 2020
Have you been collecting website feedback or bug reports from clients, designers, and quality assurance team members? A lot of times you end up with an inbox full of emails, back and forth phone calls, and website screenshots all over the place.
Feedback management and bug tracking are hard
We get it. We know how hard it is to manage feedback in various communication channels and to get non-technical stakeholders to report bugs in tools like Asana or Trello. That’s why we started Cereo. We wanted a feedback tool that’s easy to use with beautiful UI that doesn’t scare non-technical contributors away. Contributors can simply click to put dots and notes on pages as Cereo takes care of the technical specs. Cereo can help you collecting feedback and bug reports from
- Copywriters fixing content on landing pages to drive conversion
- Designers iterating on their web prototypes
- Quality assurance testers doing exploratory testing on apps
- Clients reviewing the current version of your app
while you can focus on transforming feedback into momentum. Here’s how you can get started.
Step 1: create a free account
Step 2: add a project
Step 3: install the code snippet
If you’re having trouble with installing code snippet, feel free to shoot me an email at firstname.lastname@example.org. I’m happy to help.
You can set up the option ‘Who can see Cereo widget on your site’. If you only want to collect feedback and bug reports from certain user groups, you can pick ‘only those with the following link’. Make sure to share the link with your contributors.
Step 4: integrate with your issue tracker
We currently support Trello, Asana and Github. Not seeing your choice of tool, let us know!
Step 5: started collecting feedback!
Thank you for reading to the end of this post and caring about collecting feedback and bug reports.
Written by Tammy Chu
who lives and works in Taipei building useful things.